Enhanced Cancellation Terms: Terms & Conditions

Enhanced Cancellation Terms:

Terms & Conditions

Hakuba Cortina · Hakuba Norikura Onsen

Season Pass 2026

Hakuba Cortina ·

Hakuba Norikura Onsen

DEFINITIONS

Purchaser

Purchaser

Refers to "You," the individual who purchased this season pass with enhanced cancellation terms.

Refers to "You," the individual who purchased this season pass with enhanced cancellation terms.

Reservation

Reservation

The Season Pass 2026 purchased through Hakuba Cortina and Hakuba Norikura Onsen.

Reservation Value

Reservation
Value

Reservation Value

The total cost of the Season Pass, defined as the base price of your transaction.

The total cost of the Season Pass, defined as the base price of your transaction.

Enhanced Cancellation Terms

Enhanced Cancellation Terms

Sale conditions applied by the resorts to this season pass, allowing you to cancel for any reason of your own — rather than at the resorts' direction — provided the cancellation request is made before the applicable deadline and before the pass has been used. The refund is 80% of the non-refundable price, as confirmed at checkout and in your purchase confirmation email. The difference between the enhanced-terms price and the standard price is non-refundable.

Bliss

Bliss

Bliss Technologies Inc., which administers cancellation requests and refunds on the resorts' behalf.

Bliss Technologies Inc., which administers cancellation requests and refunds on the resorts' behalf.

What are the enhanced cancellation terms?

What are the enhanced cancellation terms?

These terms allow you to cancel your Season Pass for any reason, provided:


  • Cancel by January 31, 2027 (or before first use)

  • Your pass has not been used

Upon eligible cancellation, 80% of the non-refundable price is refunded to you.

These terms allow you to cancel your Season Pass for any reason, provided:


  • Cancel by January 31, 2027 (or before first use)

  • Your pass has not been used

Upon eligible cancellation, 80% of the non-refundable price is refunded to you.

Important Notes

Important Notes

  • The difference between the enhanced-terms price and the standard price is non-refundable.

  • These terms do not apply to additional services or other fees.


  • These terms take effect at 12:01 AM JST the day after purchase and remain in effect until the applicable deadline above or until your pass is first used—whichever comes first.


⚠️ All cancellations must be requested before use and by the applicable deadline.

  • The difference between the enhanced-terms price and the standard price is non-refundable.

  • These terms do not apply to additional services or other fees.


  • These terms take effect at 12:01 AM JST the day after purchase and remain in effect until the applicable deadline above or until your pass is first used—whichever comes first.


⚠️ All cancellations must be requested before use and by the applicable deadline.

When these terms do not apply

When these terms do not apply

These terms do not apply to:


  • Cancellations initiated by the resorts

  • Cancellations requested after the applicable deadline


  • Cancellations requested after your pass has been issued or used

These terms do not apply to:


  • Cancellations initiated by the resorts

  • Cancellations requested after the applicable deadline


  • Cancellations requested after your pass has been issued or used

PRICE

PRICE

A season pass with enhanced cancellation terms is sold at the standard price plus a set amount, as displayed at checkout. That difference is non-refundable, including where no cancellation is requested.

A season pass with enhanced cancellation terms is sold at the standard price plus a set amount, as displayed at checkout. That difference is non-refundable, including where no cancellation is requested.

How to cancel

How to cancel

If you'd like to cancel, unless otherwise indicated, please contact Bliss.


  1. Confirm your pass is unused and within the applicable deadline above, then email support@blissguarantee.com.

  2. Bliss will review your request and coordinate with both resorts to confirm your pass has been invalidated.

  3. Once invalidation is confirmed, we'll send you a link to the refund portal. Enter your refund details there to complete your request.


No proof or reason is required. Refunds are typically processed within 5–7 business days after you submit your details via the portal.

Questions

Questions

By purchasing this season pass with enhanced cancellation terms, you agree to these Terms and Conditions.

By purchasing this season pass with enhanced cancellation terms, you agree to these Terms and Conditions.

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