Flexible Cancellation Guarantee: Terms & Conditions
Flexible Cancellation Guarantee:
Terms & Conditions
Madarao Kogen Ski Resort
Madarao Kogen
Ski Resort
DEFINITIONS
Purchaser
Purchaser
Refers to “You,” the individual purchasing the Flexible Cancellation Guarantee. The terms “You” and “Your” are used interchangeably.
Refers to “You,” the individual purchasing the Flexible Cancellation Guarantee. The terms “You” and “Your” are used interchangeably.
Reservation
Reservation
The season pass or daily ski pass that "You" have purchased through Madarao Ski Resort.
The season pass or daily ski pass that "You" have purchased through Madarao Ski Resort.
Reservation Value
Reservation Value
Reservation
Value
The total cost of the Season Pass or Lift/Pack Ticket, defined as the base price of “Your” transaction.
The total cost of the Season Pass or Lift/Pack Ticket, defined as the base price of “Your” transaction.
Flexible
Cancellation Guarantee
Flexible Cancellation Guarantee
A refund service provided by Bliss that allows "You" to cancel "Your" reservation for any reason, on "Your" terms (not Madarao Ski Resort’s), provided the cancellation request of your covered season pass or daily ski pass is made before December 31, 2025 and before the pass or ticket has been used for admission. Bliss will refund a payout amount as confirmed at checkout and in your purchase confirmation email. The cost of the Flexible Cancellation Guarantee is non-refundable.
Bliss
Bliss
The company that provides the refund service for the Flexible Cancellation Guarantee.
The company that provides the refund service for the Flexible Cancellation Guarantee.
What is the Flexible Cancellation Guarantee?
What is the Flexible Cancellation Guarantee?
The Flexible Cancellation Guarantee is a service that allows you to cancel your season pass or daily ski pass for any reason, as long as the cancellation is made before December 31, 2025 and before the pass or ticket has been used. Upon cancellation, Bliss will refund a payout amount as confirmed at checkout and in your purchase confirmation email.
Upon eligible cancellation, Bliss will refund the payout amount confirmed at checkout and in your purchase confirmation email.
The Flexible Cancellation Guarantee is a service that allows you to cancel your season pass or daily ski pass for any reason, as long as the cancellation is made before December 31, 2025 and before the pass or ticket has been used. Upon cancellation, Bliss will refund a payout amount as confirmed at checkout and in your purchase confirmation email.
Upon eligible cancellation, Bliss will refund the payout amount confirmed at checkout and in your purchase confirmation email.
Important Notes
Important Notes
The cost of the Flexible Cancellation Guarantee is non-refundable.
Additional services or fees are not covered by this guarantee.
The guarantee begins at 12:01 AM UTC the day after you purchase your Reservation and lasts until the applicable deadline above, or until your pass/ticket is first used—whichever comes first.
⚠️ All cancellations must be made before your pass/ticket is used and no later than the applicable deadline above.
The cost of the Flexible Cancellation Guarantee is non-refundable.
Additional services or fees are not covered by this guarantee.
The guarantee begins at 12:01 AM UTC the day after you purchase your Reservation and lasts until the applicable deadline above, or until your pass/ticket is first used—whichever comes first.
⚠️ All cancellations must be made before your pass/ticket is used and no later than the applicable deadline above.
Exclusions
Exclusions
The Flexible Cancellation Guarantee does not cover:
Cancellations initiated by Madarao Ski Resort.
Cancellations made after December 31, 2025.
Cancellations made after your pass or ticket has been used to gain entry to access resort facilities.
The Flexible Cancellation Guarantee does not cover:
Cancellations initiated by Madarao Ski Resort.
Cancellations made after December 31, 2025.
Cancellations made after your pass or ticket has been used to gain entry to access resort facilities.
COST
COST
The Flexible Cancellation Guarantee is priced as specified during the reservation process. This fee is non-refundable, regardless of whether you use the refund service.
The Flexible Cancellation Guarantee is priced as specified during the reservation process. This fee is non-refundable, regardless of whether you use the refund service.
How to Use the Flexible Cancellation Guarantee
How to Use the Flexible Cancellation Guarantee
If you choose to cancel your reservation before December 31, 2025 and before any usage of your pass or ticket, and have purchased the Flexible Cancellation Guarantee, Bliss will process a refund of a payout amount as confirmed at checkout and in purchase your confirmation email. Additional fees or services, including the cost of the Flexible Cancellation Guarantee, will not be refunded.
No proof or documentation is required to use this service.
Steps to Initiate a Refund:
Reach out to support@blissguarantee.com or respond to your Flexible Cancellation Guarantee purchase confirmation email and initiate a refund request.
Bliss Customer Support will review your request and provide instructions to receive your refund upon approval.
If you choose to cancel your reservation before December 31, 2025 and before any usage of your pass or ticket, and have purchased the Flexible Cancellation Guarantee, Bliss will process a refund of a payout amount as confirmed at checkout and in purchase your confirmation email. Additional fees or services, including the cost of the Flexible Cancellation Guarantee, will not be refunded.
No proof or documentation is required to use this service.
Steps to Initiate a Refund:
Reach out to support@blissguarantee.com or respond to your Flexible Cancellation Guarantee purchase confirmation email and initiate a refund request.
Bliss Customer Support will review your request and provide instructions to receive your refund upon approval.
Additional Questions
Additional Questions
All refunds and servicing related to the Flexible Cancellation Guarantee are exclusively provided by Bliss. If you have any questions or need help understanding or using the guarantee, please contact Bliss at support@blissguarantee.com.
By purchasing the Flexible Cancellation Guarantee, you agree to these Terms and Conditions.
All refunds and servicing related to the Flexible Cancellation Guarantee are exclusively provided by Bliss. If you have any questions or need help understanding or using the guarantee, please contact Bliss at support@blissguarantee.com.
By purchasing the Flexible Cancellation Guarantee, you agree to these Terms and Conditions.